1. Insurance
This may sound like common sense but you'd be surprised how many times the only thing I have ever had to produce was a yes to a customers question of do you carry it ? Ask to see their policy if you think you have the right company. Any contractor with a shred of integrity will not hesitate to produce it whether it's email or a hard copy. My carrier is happy to email my customers this info anytime they ask and I carry it with me on every estimate.
2. Warranty
Do they provide a warranty for your interior or exterior work? For interiors we warranty our work for 3 years. Exteriors are typically warrantied for 6 years depending on what level of service is selected. Would you rest assured knowing that if you need to have a few touch-ups done it's covered? Paint fails for a number of reasons. So when it does, having that warranty protects your investment and most painting contractors are happy to honor it. I'd be lying if I said we never get call backs but it's happened a few times and I am more than happy to make it right.
3. Product
What is being used? There are a wide range of paints-primers-caulks available out there. Value based painting contractors know how important superior product is over low cost garbage. For instance Benjamin Moore & Sherwin-Williams products are known for the high quality coverage and lasting duration they provide over the bargain brand. Choosing the right product will make the difference between it looking great for 10 years vs 2. There is no substitute for the right paint.
4. Trust
Ever meet someone that you just had a bad feeling about? Well going with your intuition pays off. No one likes to be sold by a sleaze bag salesman. If your prospective contractor answers your call-is responsive, is on time, looks sharp, provides a written or typed quote within 24 hours and isn't trying to sell you on how great his company is you may have found your winner. A value based painting contractor will make your painting experience about the most important person which is YOU. If they take the time to figure out what you value, your needs, your motivation, your budget and everything that is important to you to make the experience a win-win does that speak volumes? Call a few contractors and see how long it is before they return your call or email or get you that quote. Being honest in our conversations is my golden rule. You deserve the best and that's what is given every time so that your satisfied guaranteed. My word is my bond and it's backed up with everything you are reading here, in the contract and on the job.
5. Labor & Expenses
The last part of the pie is the cost to the contractor to employ skilled painters and everything else to get onsite that goes into being the guy standing in front of you. At Donigan Painting our crew is vetted. We take the time to hire qualified workers who represent the quality our company sells.
When selecting the right contractor it's not rocket science it's common sense. We are by no means the low baller on the block. The service we provide includes taking care of you from start to finish and beyond. When you purchase a car from the dealer do you get the warranty along with full maintenance and service? Why wouldn't you do the same for your largest asset ? It's amazing how little some customers are willing to spend on their house vs a car. You might gladly pay $400 a month for 3 years to get that new ride but if I told you investing a similar amount into your house will yield a higher return when you sell and increase the value of your property almost instantaneously ---crickets. I repainted my house a few years ago then had it reassessed for a bump of 25k overnight....not bad. Think about it. The right company answers the phone, is on time, provides a written quote and contract that is detailed down to the scope-product-warranty and gives you the gut feeling that they are on the up and up. Building value and trust thru the estimating process is how I win business. If you want a professional that has integrity, can be trusted and has your best interest in mind get a hold of me. I always answer my phone and if for some reason I don't you can bet I will get back to you within an hour. You are my priority.
Bill Donigan
Donigan Painting EPA RRP Certified
224 Ross Park
Syracuse, New York 13208
315-313-3254
www.doniganpainting.com
doniganpaintingco@gmail.com
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